I work with Jeri to book travel for our corporate office and some of the contract sites. Oftentimes there is not much notice before travel arrangements are needed. And more often its not a simple trip going from A to B but multiple destinations. Jeri has been helping Trailboss set up travel for their staff for years now. She has gotten to know exactly what individual frequent travelers prefer and what they don't like and she will bend over backwards to accommodate them. oh an by the way, you know how they say "customer service with a smile"? Well you can hear a huge smile in Jeri's voice when she answers the phone. Thank you Jeri!

We have had the pleasure of having Bill as our agent for a number of years. He is very knowledgeable!! Numerous times he has saved us money using companion fares. Numerous times he has made complex arrangements for us with cars, hotels, and planes on complicated itineraries. Numerous times he has found us upgrades for better seating. Numerous times he has called us back regarding a new improved itinerary. He just didn't let the first one be the final one if a better journey plan came up.He did not get extra money for this work. It shows he cares about us and our travel plans. He gets excited about our travel plans too. He is a pleasure to work with. I hope he never retires!!!